Whether you’re starting a party rental business or you’ve been in business for a while, staying on top of customer feedback is vital for success. With Event Hawk’s Inflatable Rental Software, you can take charge of your review requests and elevate your online reputation. In this article, we’ll guide you through the process of stopping review requests, empowering your party rental business to attract more bookings and thrive in the competitive market.
Step-by-step Instructions
How to stop review requests in Event Hawk:
To stop an automatic review request from going out in Event Hawk, follow these simple steps:
- Login to your Event Hawk account from your computer: Visit app.eventhawk360.com and enter your credentials to log in.
- Navigate to Automations: Once logged in, click on the “Automations” tab on the left-hand side of the screen.
- Access Campaigns: At the top of the Automations page, select “Campaigns.”
- Locate the Review Request: Find the #99 Review Request campaign in the list and click on the number in the “Total” column next to it.
- Remove the Customer: From the list of customers in the campaign, select the customer you don’t want to receive the review request and click on the “X” button.
- You’re all set! The selected customer will not receive the automatic review request.
Troubleshooting Tips
- If you don’t see the customer in the automation list, it may be too early. Customers will not populate in the automation until after their event.
- Make sure to remove the customer before Tuesday morning to prevent the review request from being sent.
By implementing Event Hawk’s Inflatable Rental Software, you have gained the power to manage your review requests and shape your online reputation. Taking control of your customer feedback process allows you to foster positive reviews and attract more bookings to your party rental business. With Event Hawk as your trusted ally, you’re well-equipped to excel in the industry, delivering unforgettable experiences and solidifying your position as a leader in the field. Embrace this newfound control and watch your business soar to new heights.
