Control What Messages Your Customers Receive
Are you a party rental business owner using Event Hawk to manage your bookings and events? Do you want to take control of the way your customers receive text messages and maximize the benefits of this powerful software? Whether you’re starting a party rental business or you’ve been in the industry for a while, managing your customers efficiently is crucial to your success.
That’s where Event Hawk, the leading inflatable rental software, comes in.
In this article, We’ll walk you through the simple steps to stop customers from receiving text messages when you want to take charge of your communication strategy. Let’s dive in!
Steps
- Login to your Event Hawk account from a computer (https://app.EventHawk360.com)
- Find the person’s contact/conversation.
- To do this search the persons name in contacts or in conversations.
- If you are in conversations then click on the persons name in the upper right corner and it will bring you to their contact.
- When you are in their contact you will want to scroll down to where it says “active automations”
- click the arrow to drop down the active automations this customer is enrolled in
- To remove them from the workflow you will want to click, the little “x” next to the workflow or automation (for this example you will remove the “review request” workflow.
- A new screen will pop up and it will ask are you sure you want to do this you click “OK” and your all set.
- You’re all set! Your customer will no longer get the review request in Event Hawk.
By stopping customers from receiving automated text messages, you control what communications your customers receive from you. We hope this step-by-step guide has helped you navigate the process effortlessly. Remember, with Event Hawk by your side, you have a powerful tool to manage your bookings, increase your customer base, and provide unforgettable experiences. Start adding users today and unlock the full potential of your business with Event Hawk!
