Event Hawk User Guide

Event Hawk 101
How To’s and FAQs
7 Topics
How do I edit my pop up?
How do I change my coupon/discount/promotion/offer?
How do I edit the automated response?
How do I add team members or employees to Event Hawk?
How do I send out review requests?
How do I send out a mass text to all my customers?
How do I add the chat widget to my website?
Funnels – Take Your Event Hawk To The Next Level
1 Topic
Event Hawk Funnels 101
Bulk Texting: How To Text All Of Your Customers At Once
Social Media Planner – Schedule Social Media Posts
Review Requests
3 Topics
Downloading Review Request Reports From ERS
Downloading Review Request Reports From IO
Downloading Review Request Reports From BCN
Mobile App
1 Topic
Mobile App Walkthrough
Conversations (Texting & Emailing)
2 Topics
Editing Text Messages & Emails
Outgoing Email Address Setup
Tags
1 Topic
Tagging For Success
Message Templates
1 Topic
Tags & Templates
Team Management
Pop Ups
3 Topics
Pop Up Installation
5 Star Review Pop Up
Set Up Your Pop Up Like Your Top Performers To Get The Most Sales
Integrations
4 Topics
Facebook Messenger Integration
Facebook Page Integration
Inflatable Office (IO) Integration
Notifications
Dashboard
1 Topic
Basic Account Walkthrough
Phone Numbers
1 Topic
Phone Number Setup
Opportunities
2 Topics
Opportunity Stages
Followup Reminders Task
Campaigns
1 Topic
Editing Text Messages & Emails
Forms
1 Topic
Embed The Form In ERS
Sales
1 Topic
Sales Tips – How To Sell Through SMS
Tips & Tricks
1 Topic
Turn Off Event Hawk Temporarily
1 of 2
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Downloading Review Request Reports From ERS

Event Hawk User Guide Review Requests Downloading Review Request Reports From ERS
  1. Download the list of customers you want to text to ask for a review in csv format. Below are directions on how to do this for ERS.
  • Make sure the customers you see in the report are the customers you want to send the review request to!
Go Back To Event Hawk Review Request Setup
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